Stain Removal

No matter how careful a person is, sooner or later carpets will become stained as a result of spillage and domestic mishaps. Prompt and correct treatment will remove many of these stains and leave the carpet in a satisfactory state.

The golden rule with stains is to act quickly to remove the spilt substance before it penetrates the carpet pile. Stains which have been allowed to dry are more difficult if not impossible to remove.

Before applying any special treatment it is important to remove as much of the spillage as possible. In the case of liquids use a clean dry undyed cotton cloth or absorbent paper towels. Semi-solids and greasy materials should be removed with a spoon or back of a knife.

If the above action is taken quickly little penetration will have taken place and a final wipe over with a damp cloth, leaving the pile sloping in the correct direction, may be all that is needed to remove the stain. Any residual stains may be treated by either one of the following methods.

Water-based stains: e.g. tea, coffee, fruit juice, wine.

Always clean up a spill immediately. Do not spread the spill. If liquid, blot up as much as possible with a clean absorbent cloth or tissues. Pressing firmly, blot until no more liquid is easily removed.

If a stain is still apparent, dampen the area with clean water using a clean cloth or sponge without overwetting.

Repeat blotting. If a stain is still apparent dampen a cloth or sponge with water and a good proprietary brand carpet shampoo (diluting according to label). Apply to the stained area and blot until the stain has been removed. Then re-wet the stained area with clean water until all the shampoo has been removed.

Blot dry the area with a dry cloth or tissue. When the clean spot is almost dry, gently brush the area in one direction (high pile carpets only).

N.B. Some substances contain chemicals or bleaches which can permanently mark some carpet fibres.

Very hot tea or coffee, if not attended to quickly, may leave a stain and professional cleaning will be necessary.

Do not use washing-up liquid as this can leave sticky residues in the carpet and attract dirt.

Oil-based spills: e.g. butter, salad oil, cream

Always clean up a spill immediately.

If liquid, blot up as much as possible with a dry cloth or tissue. If solid, remove as much as possible with a spoon.

Dampen a cloth or sponge with a good proprietary brand carpet shampoo (diluting according to label) and apply to the stained area. Blot until the stain has been removed. Repeat if necessary. Then re-wet the stained area with clean water until all the shampoo has been removed. Do not over wet.

Blot dry the area with a dry cloth or tissue. When the cleaned spot is almost dry, gently brush the area in one direction (high pile carpets only).

Very heavy oil based spills may not be fully removed by this method and professional cleaning will be necessary.

Do not use washing-up liquid as this can leave sticky residues in the carpet and attract dirt.

If you are unable to remove a stain or spill, consult a professional carpet cleaner or your local supplier.

Follow these general rules for dealing with spillages.

  • For more persistent or unusual stains contact a professional carpet cleaner.
  • Spillages are more likely to be removed if tackled immediately so act promptly and blot off all the liquid stain with dry kitchen towel or a clean dry white cloth.
  • Semi-solid substances should be removed with a plastic spatula. To clean off any remaining stain use a clean damp cloth soaked in warm water to blot the stain.
  • Use a dabbing action with the cloth and then blot out the remaining liquid with dry kitchen towel.
  • Do not rub the pile surface of your carpet or over soak the stain.
  • Always work from the outside of the stain inwards to minimize the stain spreading.
  • Always seek professional advice.